PATHETIC SERVICE

<p>Vodacom called towards the end of January and offered me a data contract which comes with a router. I accepted the offer which was for one contract. When delivery came i accepted 2 routers not know that i will get charged for 2 different accounts as i did not know anything about routers. The next day i phoned vodacome to get clarity on the 2 routers and was advised that i need to send one back as it was their mistake to open 2 data contracts. The router was collected after 2 days(unused). When cancellation was requested, vodacom cancelled the wrong contract, which is the one that i was left with and over and above that i was charged for both routers when i only had one. Now i have been phoning vodacome back and fourth until today and i have had no joy. Each time i phone i get different people telling me their own opinions and will not asssit me. I need the correct contract to be cancelled and my money back for the 2nd contract. I need this to be treated as a matter of urgency, we're going on to the 3rd month now with no resolution.</p>