Pathetic service

<p>Since early December I've been trying to get my phone line fixed, as it doesn't allow for SMS and says "number doesn't exist" when calling it. The last technical assistant I spoke to possibly a month ago said I must test the phone and she'll call back on Monday to see if it's working. I have been waiting on that call; I sent follow up emails and was told to wait for a response. This is unacceptable as we all know the inconvenience of not having a phone and the dangers associated with not being able to receive calls and SMS especially when banking is linked to the number. </p> <p> </p> <p>Ive tried Facebook and I've tried twitter, I hope this avenue will prove worthwhile.</p>