Pathetic service

<p>I did an online contract, I was told I could get the phones on Tuesday after numerous calls and fights I was told I will only get the phones on Wednesday. Wednesday the phones arrived. I received the wrong size sim, I managed to get a converter. I inserted the sim and called activations, I was told the sim will work within 24 hours, Friday afternoon I realised that the sim was working but so was my prepaid sim which I asked to port to contrat. The person that activated my sim swop ed the digits around. I called in and was told that the online team has gone home I can only call on Monday. </p> <p>I have been on the phone since 8 this morning. I call online department they tell me to contact activations, activations tell me to go in store and buy a new sim and do a sim swop then call in to activate it..... why is vodacoms mess up now my problem? </p> <p>Anyway in store can't help me (no surprise) they say because it's an online contract they can't see any information relating it.</p> <p> </p> <p>What's also frustrating is when you call the various departments and ask for the manager you get told that they on a call or in a meeting.</p> <p> </p> <p>When I requested the recordings of the calls I was told they won't be sent as it's not for clients use it is for training. </p> <p> </p> <p>Vodacom has really become pathetic! I will reverse every payment until they fix there mess. I have the phones and my prepaid number still works, so I will just reverse and reverse. </p> <p> </p> <p>They are also not willing to compensate me for the inconvenience, the time I have spent away from my work trying to sort out their mess. </p>