1 reviews | Active since Feb 2017
Pathetic Service
<p>In October/November 2016 I telephonically cancelled a contract at 082 111. To date this contract has not been cancelled and I am being billed every month for Top Up Data. I have been calling Vodacom since December 2016 to sort this out and to date I have had no luck. Everytime I call I speak to a different consultant in the Solutions Department and they always promise to call back but never do. </p> <p>I am FEDUP with the pathetic, disgraceful service that I have received from Vodacom and will in the future be taking all my business elsewhere.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
