ZS
Zahné Schultz

1 reviews | Active since Feb 2017

02 Feb 2017, 10:09

Pathetic Service

<p>No answer for 2 days from the customer service centre or from Midrand Head Office. I've got issues with my data and Vodacom refuse to give any serviece what so ever!</p> <p> </p> <p>To cancel my contract with Vodacom might be a great idea!!</p>

0
Replies (2)
Vodacom
Vodacom's reply02 Feb 2017, 10:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply07 Feb 2017, 12:43
Official

Thank you for bringing this incident to our attention.

Per our brief consultation as noted the reported instance has been addressed.

Warmest regards

Elroy