SJ
Shamik J

1 reviews | Active since Feb 2017

01 Feb 2017, 11:29

pathetic service

<p>I took a contract out with vodacom, cancelled within the 7 day window. It has been a nightmare since. put on hold, multiple depertments. effectively hours on the line trying to get the cancellation done. what a waste of a network absolutly pathetic. will definitely never take a contract out with them and never advise anyone to use them again.</p>

0
Replies (4)
Vodacom
Vodacom's reply01 Feb 2017, 12:06
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply03 Feb 2017, 07:28
Official

Dear Shamik,

I hope I have been able to make you smile.

Your query is resolved.

Regards,

Cassandra

Vodacom
Vodacom's reply03 Feb 2017, 07:28
Official

Dear Shamik,

I hope I have been able to make you smile.

Your query is resolved.

Regards,

Cassandra

SJ
Shamik J's update03 Feb 2017, 09:04
Reviewer Update

Hi

Thank you very much for attending to this.

Kind regards,

Shamik