Pathetic Service

<p>As I am due for an upgrade on my vodacom contract, I have decided to visit the branch on 2017-01-28 to have my upgrade done, I have also already decided on the package deal that I want to upgrade to, I have so spoken to the sales person who assisted me with this, as I have told him exactly what I want he informed me that there is no more stock since they struggle to receive stock from the warehouse, he also then went the extra mile by contacting the online upgrade centre (web store) to ask if they have stock that can be sent to the customer, they also said that they dont have stock which they are also not receiving from the warehouse and that they are not getting stock again, the store staff also informed me that I will not be the only client waiting for the PS4, and that there is 6 more customers still waiting for the stock and that I must please not take the Sony PS4 deal.</p> <p> </p> <p>The deal in question is the Sony PS4 deal on page 20 of the deals booklet, the deals are valid until the 6th of Feb 2017, I feel that I am a upgrading customer and I have the right to any deal as I feel fit to choose and that this is not my problem of how many people are waiting for stock and that I also dont have to wait for stock I must be able to get my upgrade with no hastles since this deal booklet was brought out on the 7th of Jan 2017 and not even running a full month yet.</p> <p> </p> <p>There is lack in planning and stock availablity with deals such as these being advertised,me as customer would like to be upgraded to this deal as per my request other then the next option to be opted for is cancelling my contract and moving to a service provider that actually have the deals available flawless.</p> <p> </p> <p>This is not the first time that this has happened to me when upgrading but the second time.</p>