PATHETIC SERVICE!!

<p>I am TIRED of the **** service Vodacom gives, I'm also just tired of complaining about just how **** their service is.</p> <p> </p> <p><br />In December I had requested an upgrade which I'd then gift to my mom for her birthday. IT NEVER CAME! I was then told that I'd have to reapply for it, as it had gone back to Head Office. Fastforward to 2017, I asked an agent to call me (re:upgrade) as the online service was not working. This was the first week of the year, we're 2 weeks into the year and I'm still waiting for some kind of feedback.</p> <p><br /> </p> <p>I called their customer service department and was advised the contract would become active tomorrow (17/01/2017), How TF does it become active when part of the package is missing? It's disgusting how a client first has to lose their cool before they can be afforded the appropriate service. I'm utterly disgusted with the service and out of fighting spirit. </p> <p> </p> <p>Maybe the problem is that I threaten too much and don't actually act. ***** you Vodacom and your ****ty call centre agents who fail at assisting clients. nxa</p>