1 reviews | Active since Jan 2017

12 Jan 2017, 14:03

Pathetic service

<p>I have been to vodashop mall @ reds and I have spoken to a few consultants. Vodacom is unable to help me or the store with giving me a finance deal on my account. The payment was made and still vodacom is refusing to help me. I want this sorted out ASAP as this is not the type of service I would expect from Vodacom. If vodacom keeps treating people like this, they will loose customers faster them what they can keep them. I want this sorted out today so that I can upgrade my contract.</p>

0
Replies (3)
Vodacom
Vodacom's reply12 Jan 2017, 14:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update12 Jan 2017, 14:21
Reviewer Update

I iam expecting a call from you in next few minutes as the service i have received is bejond pathetic and bad service from vodacom!!

's update12 Jan 2017, 14:28
Reviewer Update

I iam expecting a call from you in next few minutes as the service i have received is bejond pathetic and bad service from vodacom!!