Pathetic service

<p>Vodacom in Riversdale is Pathetic. I have given my phone in 3 weeks ago for repairs. After two weeks of no response, i went hear if there is any news. The women named Henriëtte is so rude ,and not helpful at all. She sat there and said vodacom will sms me when my phone arrive. I told her they won't get hold of me as my phone is in for repair and an iphone simcard is smaller so won't fit into another phone. She blatantly told me that I should buy an adapter. I told her i'm not going to spend any extra money where she then irritatingly agreed to write another number down where she can reach me . Without knowing who I am she wrote the number on the calendar infront of her. And then stared at me. I asked her if my phone was sent in said yes she thinks so there isnt any phones everything was sent away.Today a week later I went back. A new guy (very friendly and helpful) was working. I told him i sent my phone in 3 weeks ago. He then said the phone is back he don't know for how long but it came last week. When I tried to switch the phone back on nothing happend. He immediately called the technician which then told him they couldnt fix it because my phone's "find my iphone" was on. I am furious because till this minute I have not received any message and I feel that if I didnt go there today my phone would've just stayed there in the cupboard with all the other phones. and if i knew we could have fixed it earlier. I told him she wrote my number on the calendar. He then told me she already threw that one away.</p>