pathetic service

Item: Vodacom
Rating: 1
Author: Bramlin S

<p>In December I requested to have my number ported to Vodacom, its been nearly 3 weeks, but to no avail, it still has not been done. I've been to the Vodacom store, but nothing.. How can number porting take this long???</p>

Helpful (0)

Replies (2)

Vodacom's replyOfficial

05 Jan 2017, 08:52

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom's reply05 Jan 2017, 08:52

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Bramlin S's updateReviewer Update

06 Jan 2017, 11:50

Hi,

thank you for the correspondence,

my number is + ********** 4281

Bramlin S's update06 Jan 2017, 11:50

Reviewer Update

Hi,

thank you for the correspondence,

my number is + ********** 4281