1 reviews | Active since Jan 2017

04 Jan 2017, 18:49

Pathetic service

<p>Going on end of day 3 and still no response from Vodacom.</p> <p> </p> <p>After 10 years being a loyal customer this is how you are treated.</p> <p> </p> <p>Just keep on getting the same response they will contact you within 24 hours well that’s a big fat lie.</p> <p> </p> <p>Don’t even think this will work as this is the 2nd one I’m posting but they don’t care about customer services.</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply05 Jan 2017, 08:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team