1 reviews | Active since Oct 2016
Pathetic Service !!!!!!!!!!!!!!
<p>a COMPLIMENT to Vodacom and its uneducated and illiterated employees !!!!!!!!!!!!!</p> <p> </p> <p>It started at the Lephalale branch, two weeks to get a contract approved, because they do not know their own systems, a deal is offered in the booklet, according to them such a deal does not exist ?????? Wow??? They were u nable to convert my prepaid number to a contract number, according to them I must use two simcards ... </p> <p> </p> <p>We then went to Vodacom 4U in Secunda mall, they deleted my number off the system and it is now a week without a phone, 6 visits to the store and about 20 phone calls without any success.</p> <p> </p> <p>I am really disappointed in Vodacom an its usless employees in the stores and the agents answering customer care.</p> <p> </p> <p>STOP being useless and fix my Bladdy number !!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hopefully within January this year???? just another *********** consultant will phone, if they do? With a 1000 exlanations why my number is not working and still not working !!!!!!
I am tired .. I have lost patience a week ago all ready .. I have consulted my Attorney to SUE for loss of income from Vodacom, due to not having a phone for more than a week and lost thousands with my business.
Which I could select a negative 10 star??????
Hopefully within January this year???? just another *********** consultant will phone, if they do? With a 1000 exlanations why my number is not working and still not working !!!!!!
I am tired .. I have lost patience a week ago all ready .. I have consulted my Attorney to SUE for loss of income from Vodacom, due to not having a phone for more than a week and lost thousands with my business.
Which I could select a negative 10 star??????
Just as I said, no response from Vodacom and no phone call as per their automatic response message received 4 HOURS ago.
I am of opinion that Vodacom is not concerned about customer service at all ???? They have a very large turnover each month, but wait untill customers decide to jump the fence and joint the other providers.
Well done Vodacom, you gave just won the award for the most poor service provider ever !!!!!!
Vodacom does not know their own systems they put in place .. which causes alot of inconvenience to their customers, which is totally unacceptable .. it is time to up your game Vodacom !!!
Just as I said, no response from Vodacom and no phone call as per their automatic response message received 4 HOURS ago.
I am of opinion that Vodacom is not concerned about customer service at all ???? They have a very large turnover each month, but wait untill customers decide to jump the fence and joint the other providers.
Well done Vodacom, you gave just won the award for the most poor service provider ever !!!!!!
Vodacom does not know their own systems they put in place .. which causes alot of inconvenience to their customers, which is totally unacceptable .. it is time to up your game Vodacom !!!