Pathetic service
<p>So I want to port out of Vodacom but lone behold they won't port you unless you are prepaid so at the beginning of this month I put one months notice to cancel my contract and convert to prepaid. So this morning Vodacom debits my account the full amount for next month and then cuts my number on the network! To make things worse customer care can't help and I must contact them next week when the correct department is available!!! Pathetic service...</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
