Pathetic service

<p>I ordered an online upgrade, which was approved quite some time after it was ordered! In that period, we moved from the Free State to Gauteng. I then attempted to change the address of delivery! What a story! I have phoned vodacom 5 times in an attempt to change it! Going through 3 different departments!! Each time the consultant confirms that it has been changed, and when you phone RAM, the address is still the same. How complicated could it possibly be for an address change to be sent to RAM!! This is unacceptable and so frustrating!</p>