MC
Madelyn C

1 reviews | Active since Dec 2013

28 Dec 2016, 04:47

Pathetic service

<p> I usually always got a message from vodacom when my data was running low. And all of a sudden they didnt send me anything and they took +- R600 of my airtime beacause my data was finished. I know it is probably my responsibility to check this. But I didnt worry about it because I always got a message. Its like Vodacoms service is just getting worse and worse. Over the last couple of months there were a couple of things I picked up. And Im really getting to that point where I feel like I want to take both my contract somewhere else.</p>

0
Replies (2)
Vodacom
Vodacom's reply28 Dec 2016, 08:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply28 Dec 2016, 08:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team