1 reviews | Active since Aug 2015
Pathetic service
<p>1st of December I placed my order for my phone and the order was messed up so I complained and a lady phoned me and placed my order again and told me my phone will be delivered between 3 to 7 working days. on the 6th working day I called to ask where my phone is and it was no one could find it on the system and the guy I spoke to said he will call me back in an hour it's been like 3 weeks.they eventually found my order after me calling day after day and there was no phone attached to my order. I asked them to cancel so I could go in and get my phone, they didn't have any in stock so I placed an order at the Vodacom in mall of the south. she said it will take 7 days and guess what? No phone . I went in to check and and the guy didn't even bother looking if they have any stock yet he just told me no. this is pathetic service. I have 6 contracts with Vodacom but I'm seriously thinking of going to another service provider because Vodacom gives the worst service ever.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
