SH
Shakira H

1 reviews | Active since Mar 2015

15 Dec 2016, 12:45

Pathetic service

<p>The worst service I have ever received- nobody seems to know what is going on. I have called four times for over 40minutes and still no solution or assistance. I want to cancel my contract immediately. I am unable to purchase data due to an error on their side and they are doing nothing about it. Disgusted</p>

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Replies (1)
Vodacom
Vodacom's reply15 Dec 2016, 13:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team