Pathetic service!

Since 23rd March ive been trying to take out a business contract. Went to Vodacom in protea glen mall and after a wk, upon querying, the progress of my contract was told sorry we are out of forms which should have been given to me on the 23rd to start off with.I then went to Vodacom the glen, on 30 March, where after a lot of attitude by Khetiwe handed all documents needed in and filled out forms and was told I would get a call the next day. I received no call. On 3 Apr I went to find out about the status of the contract was told Khetiwe was off and no one else could assist. On the system was told that the application had expired and that Khetiwe would call me on the mon. Again received no call. In the week Khetiwe called to say that the contract was approved and I could come collect my fone on fri before 8pm. I got there and she had left \due to using public transport". was assisted by Lebo who along with the manager now says thers a R10k pay-in which was not told to me or shown on the website.I was then told that Vodacom stores and the website deals \""are not the same\"" by both lebo & the manager Lucas!no one mentioned this when applying and i clearly stated the package in writing"""