Pathetic service

I have just taken out a new business contract with Vodacom. My phone arrived yesterday 14/04/15. I called Vodacom to port my number immediately. After being given the run around and transferred many times, I finally got through to someone who was willing to assist me. He was at the same general online call center as all the others who could not assist me. He processed the port to go through. I received an SMS saying that my number would be moved to the Vodacom network on 14/04/15. I waited the entire day and night and my Cell C sim still remains active, and vodacom sim still inactive. So this morning, I called the same call center and nobody is able to assist me. I was told that the same gentleman who assisted me yesterday will get back to me in a few minutes. 1 hour later, no call. I called back a few times. People say just hold and transfer me to a number where nobody answers.I was transferred twice and held for 45mins and 30mins. I have reached a point where I have given up and had to come to Mr Peter as the last option.