ND
Nabeel D

1 reviews | Active since Apr 2015

15 Apr 2015, 06:39

PATHETIC SERVICE

i had asked for my charger to be assessed because my phone was not charging, once I went in to the branch I was told I was going to receive a call back in 1 week to come pick up. 3 and a half weeks later I decided to find out what happened. when entering, I was not even greeted. I asked for my charger and it was just handed to me without explanation. upon asking I was told that he does not know and cannot say anything, it was just here. upon checking if its working, it isn't. he proceeds to tell me that he does not have time for small things like this, he has bigger things to worry about. I was then told I have a bad attitude and he does not care about this it is petty.<br> <br> really upset and angry at this kind of service. I am paying R610 p/m and do not expect this kind of service it is REALLY PATHETIC

0
Replies (1)
Vodacom
Vodacom's reply15 Apr 2015, 08:19
Official
Hello nabzduhb,

Thank you for the posting.

The matter will be escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team