AL
Alrich L

1 reviews | Active since Apr 2015

01 Apr 2015, 15:35

Pathetic service

I have been trying to get hold of Vodacom activations department since Monday now. I have bought 2 new contracts and the one sim is active the other one not. Every time I phone the line cuts off and if they do answer (which take about a hour) they tell me it will be on in 24 hours. Since then I could not get hold of anybody and I send emails and call back requests with no feed back I am really sick of vodacom's **** service. I will not recommend them for anybody ever!!! Please do not join them. They are very fast to take your money but do not want to support you after it.

0
Replies (1)
Vodacom
Vodacom's reply02 Apr 2015, 08:04
Official
Hello Alrich L,

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites