CR
Charlotte R
1 reviews | Active since Mar 2015
31 Mar 2015, 13:36
Pathetic Service
After waiting almost minutes to get through to an agent no-one was able to tell me WHY my internet for my phone is not working. I was even put through to a supervisor Nomsa Ngophe who gave me attitude and put me back through to an agent? What the hell happened to Customer Service? Absolutely pathetic on your part Vodacom, I am beyond ****ed off with with your lack of service!!!!
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Vodacom's replyOfficial
31 Mar 2015, 14:57Hello CharlieRosslind,
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply31 Mar 2015, 14:57
Official
Hello CharlieRosslind,
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team