SvdW
Stephanus van der Watt
1 reviews | Active since Mar 2010
30 Mar 2015, 20:18
Pathetic Service
Since July 2014 no monthly account was sent to me. On a monthly basis I had to call the call centre, request an account as well as for accounts to be emailed to me on a regular basis. Each time I was informed that all is correct and that the 'system' will automatically email me accounts with nothing received to date. Is there some customer care that can solve the problem?
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Vodacom's replyOfficial
05 Apr 2015, 11:53Hello fw,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply05 Apr 2015, 11:53
Official
Hello fw,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team