EP
Ed P
1 reviews | Active since Mar 2012
27 Mar 2015, 09:04
PATHETIC SERVICE
I exceeded my self imposed limit and they suspended my account yesterday. After numerous calls I eventually got one on their staff raised the limit and unblocked the line. I also made a payment last night. This morning my line is again suspended. Their own system is now malfunctioning and I must suffer as a consequence!!! I pay on time every month and now I must hold indefinitely whilst she cuts me off to work on her system. Why was it suspended a second time!!!!!<br> <br>
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Replies (1)Vodacom's replyOfficial
30 Mar 2015, 07:28Hello CaymanSun,
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Mar 2015, 07:28
Official
Hello CaymanSun,
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
