Pathetic Service

I received an invoice for R 25 000 for data usage on my 3G account. Disputed it on the 12th February and received a reference number of S3-8XK8R-RCO1. I requested that while my dispute is being investigated, the 3G contract stay soft locked.<br> <br> On the 19th February, my two cell phone lines were soft locked due to the mandatory account limit being reached. whilst the 3G data usage is being investigated I should still be able to have the use of my other two contracts. I called Vodacom and received another call reference number of S3-8XR3D-DUVOM.<br> <br> on the 20th February, I called Vodacom at 08:23. after being transferred to three different people explaining the story. I was cut off.<br> <br> The service being experienced is pathetic and I will not be recommending Vodacom to anyone.<br> <br> I want my two lines unlocked until the 3G data dispute has been resolved. I cannot be on hold for 15 minutes, speak to three different people only to be cut off and the issue still hasn't been resolved!<br> <br>