MK
MICHELLE K

1 reviews | Active since Feb 2015

13 Feb 2015, 12:11

Pathetic service

I need to report on pathetic customer care service I can't even get a manager to resolve this matter please see details below .c<br> <br> From: [Email Removed] [Email Removed] <br> Sent: 13 February 2015 11:35 AM<br> To: Michelle Kers<br> Subject: Fw: still no response ***~7M74<br> <br> Sent via my BlackBerry from Vodacom - let your email find you!<br> ___<br> From: [Email Removed] <br> Date: Fri, 13 Feb 2015 07:47:14 +0000<br> To: <br> ReplyTo: [Email Removed] <br> Subject: Fw: still no response ***~7M74<br> <br> Still no feedback<br> Sent via my BlackBerry from Vodacom - let your email find you!<br> ___<br> From: [Email Removed] <br> Date: Wed, 11 Feb 2015 06:51:53 +0000<br> To: <br> ReplyTo: [Email Removed] <br> Subject: Re: still no response ***~7M74<br> <br> I want feedback<br> Sent via my BlackBerry from Vodacom - let your email find you!<br> ___<br> From: [Email Removed] <br> Date: Mon, 9 Feb 2015 13:52:15 +0000<br> To: <br> ReplyTo: [Email Removed] <br> Subject: Re: still no response ***~7M74

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Replies (1)
Vodacom
Vodacom's reply13 Feb 2015, 13:08
Official
Hello Michie85,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team