Pathetic Service

<p>I am a very unhappy "new" client of vodacom. I took out a new contract with them and i was given 2 lines i have no idea why as i requested my existign number to be ported from cellc which was the condition of me taking this new contract This was obviously a mess up on their side and i have o be charged double every month for something i have not even wanted. In the beginning i asked for the entire deal to be cancelled because of the terrible service i was reciving but i was assured that it would be sorted in 48 hours i then reconsidered however 2 months later still the same issue.</p> <p>I have battled to get this sorted almost 2 months and have just been given service request numbers and call requests numbers but no joy, feedback what so ever or any refunds in sight. I am very frustrated and would like money back and this matter to be sorted as no one seems to be able to correct this they just keep passing the buck to a different dept. i have been through to so many dept ,cancellations, accounts, after sales, back office and no one is willing to assit leaving me with no option but to log this complaint.</p> <p> </p> <p> </p> <p>Regards,</p> <p>A very unpleasnt customer</p>