Pathetic service

<p>I had to phone twice to cancel my contract with Vodacom. I asked the first time to keep my number, the second time i phoned i had to go through the whole process again, now i cannot use my phone because i am not registered on a network???? I asked my fiance to call on my behalf and they refused to help him, how am i supposed to call if my phone is not registered on a network?????????????????????????????</p>