Pathetic Service

<p>I booked my Samsung S5 in at the Vodacom in Menlyn for the charger cover to be replaced and for the battery to be checked as it wasn't lasting. A week later when I went to collect the phone, I saw that the battery wasn't there and the charging clip hadn't been replaced! But the motherboard was replaced and there wasa new screen. The phone had to be booked in again! A weet the phone only to find out that there still isn't a battery! Now I am told that Vodacom do not have batteries for my phone! No one can tell me why the motherboard and screen were replaced as there was nothing wrong with it! The service consultant told me now that the motherboard was replaced, I will have endless problems with the phone and that it will not be covered as myt warranty expires next month when my contract ends! I have called the store everyday since last Sa****ay and no one has answered! I have been into the store and requested to see the manager. Apparently kelly is never ever in the store! I have requested that she call me but it's more than a week and she hasn't called. It has been more than 2 weeks and I do not have a phone that I am paying Vodacom for! no one in the store can assist me so I am sitting without a phone and no idea what to do or who to speak to to reslove this issue. Staff in Vodacom cannot be this *********** and just misplace my battery and not read the fault that was reported!</p>