1 reviews | Active since May 2016
Pathetic service!!!
<p>Last year my cell phone upgraded and i took a Huawei P7. A month later i noticed that my phone had warped but it never fell or got damaged in any way. I was going to return it but i was busy with work so i had to wait until i was free. A week later the phone just switched off and it couldnt switch on again. i managed to go the next to try and return it to vodacom or even have it repaired. I was told that they could not replace it or repair it because it was not a mechanical problem or some sort. They said that it probably warped in my pocket and that it is not their fault. This is ridiculous! Then Put a sign on the box stating that the phone cannot be kept in your pocket!!! I had a million other phones before this that never warped because of it being in my pocket!<br />I litrally had the phone for a month and now im paying a 2 year contract for a phone that cannot be used!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
