PATHETIC SERVICE!!!

<p>I paid my account via eft in March and by accident used my wife&acute;s vodacom account number. Her account in credit and mine in arrears. After how many calls and wasted time they still can&acute;t transfer the funds between 2 accounts. Went to debot order, and they double debited me the next month. (April). Still wife&acute;s account in credit. After another few calls Briget Buthelezi gave me a refference number I-***. 1 week later I was contacted by a very arrogant man and he told me that the money will now be refunded into my wife&acute;s bank account, which I was happy with. At least we are making progress, he said it will take up to 7 working days. It has been almost 14 working days now and still now refund, I have tried to contact vodacom again today and the customer care department transfers me to accounts department and then accounts department transfers me back to customer care. It seems that no ones knows what they are doing and nobody can help me. Vodacom is quick to take money from you but when you make one small mistake it takes them Months to refund you.&nbsp;</p>