Pathetic Service

I took my phone to Vodacom Repair Centre in Cresta on the 09/04/2016 to book my phone in for repairs Johanna Mokgathle booked my phone in under Job Number: ***3 I than waited two weeks for my phone to be repaired I received an SMS on the 22/04/2016 saying my phone is ready for collection but when I arrived at Vodacom Cresta my phone still wasn't repaired. Johanna Mokgathle than referred me to Vincent who is the assistant manager advised me that Johanna needs to book my phone in for the second and he will personally follow up on the repairs and will call me to give me feedback Johanna booked my phone in for repairs for the second time under Job Number: ***0 and advised me I had to wait another two weeks which I don't agree with because I have been waiting two weeks already for my phone to be repaired the service that I have received from Vodacom is really pathetic it's been almost a month that I have been sitting without a phone I'm really not prepared to wait another two weeks for my phone to be repaired it is not my fault the repair centre didn't repair my phone. Vodacom is the worst service provider I have ever dealt with in my life time. Kindly contact me on ***