PATHETIC SERVICE

I have been with vodacom since i got my very first phone. My bill is between R2000 and R3000 per month, which is always paid. I went to upgrade my contract. I got the Samsung N7 and all was in order until the end of the month when I had not airtime and no data. I phoned the call centre to only be told that the contract i chose was a migration and I have to load the data and airtime. They also told me that I have a different phone. I was so frustrated as my phone is used for my daily income. I was told that they will refer this matter to correct department. That never happened so I phoned the branch where I always upgrade my phone to follow up. I was told it was a system error. Its already 2 weeks and it is still not resolved. I now have to load airtime and data and its costing me a fortune not to even talk about the fact that I am loosing business On a daily basis. I am so frustrated. I have never skipped payment and have a few lines with Vodacom. Now I just want to cancel all my contracts as this is the second issue I have with Vodacom THIS year