MZ
Marnise Z

1 reviews | Active since Mar 2025

18 Mar 2025, 15:26

Pathetic Service

I once again wanting to express my disappointment with Vodacom fibre since we are now at day 10 without internet. We have contacted them more than four times now since the wifi has gone off, and each time we are promised that a team will come and check the cause of the problem. However (and not surprisingly) they have not showed up even once yet we are still paying our monthly subscription. As someone that works from home this is the biggest inconvenience and waste of hard earned money.

10/10 WOULD NOT recommend.

0
Replies (1)
Vodacom
Vodacom's reply18 Mar 2025, 22:05
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team