Pathetic Service!

We cancelled a business contract and ask Vodacom to migrate the to prepaid. This was supposed to be done at the end of June. Vodacom did the migration before the time and I am now unable to use my cellphone number which is the only number my clients has to contact me on at the moment. I am unable to visit a Vodacom store today to Rica number. Which means that my clients are unable to contact me, when I called the Vodacom customer care line the consultant was rude and sarcastic. What pathetic service!!!!