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shaun S

1 reviews | Active since Jan 2013

16 Dec 2021, 21:47

Pathetic service

Absolute pathetic and disgusting service from Vodacom. Asked to cancel my business wireless at end of December due to immigration. They cancelled it before end of november. I have been without connectivity for 17 days. Hiw do you expect people to work. Really pathetic but they have been so quick to send me a bill for December even though i have been without internet since. Everyday i call its a new story. I will never recommend them if this is the service they offer to a customer for over 20 years. Now i am left to pay for prepaid data everyday. Due to the *********** staff they have who cant read emails properly! Who will cover that bill. This affects my work situation which does not bother vodacom. ****es off

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Replies (1)
Vodacom
Vodacom's reply17 Dec 2021, 07:48
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team