TM
T M

1 reviews | Active since Sept 2020

17 Dec 2020, 09:31

Pathetic service

You guys are behaving like such a rookie company with very silly and pathetic service.

I’ve been in contact with your offices, being taken from one department to another with no one actually resolving my query or assisting me. You guys deal with people every single day but it’s as if you are new at this. I shouldn’t have to do unnecessary run arounds in order to be assisted.

I’d like to be urgently assisted. If it is so difficult to do, let us know so we can seek assistance from other service providers. This is so distasteful.

Call me back on *** to have this matter resolved.

0
Replies (1)
Vodacom
Vodacom's reply17 Dec 2020, 11:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team