LS
Liesl S
1 reviews | Active since Apr 2019
08 Mar 2021, 10:58
PATHETIC SERVICE
IMPOSSIBLE to get hold of cancellations. Vodacom helpline is useless!!!! I have been phoning various times. The assistants don't care about your phone call. They just put you through to cancellations and there is an automated response: due to emergency protocols we cant assist, so HOW MUST YOU GET HELP???????????????????????????
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
08 Mar 2021, 11:02Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team
Vodacom's reply08 Mar 2021, 11:02
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team
LS
Liesl S's updateReviewer Update
10 Mar 2021, 18:11Thank you for the feedback. The person who responded was highly professional and could assist with all our problems, very helpfull person who phoned me. Thank you for responding to my review. Much appreciated.
LS
Liesl S's update10 Mar 2021, 18:11
Reviewer Update
Thank you for the feedback. The person who responded was highly professional and could assist with all our problems, very helpfull person who phoned me. Thank you for responding to my review. Much appreciated.