Pathetic Service
Exactly a month later of making payment till this day I do not have internet connection all because Vodacom is failing to update my address and they keep tossing me back and forth between themselves and Vuma Reach. I would never advice anyone to take fiber with Vodacom their services is absolutely pathetic. I need answers Vodacom. I am not willing to wait any further I have already given you guys a month you are just not interested in helping me out.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
28 Nov 2025, 08:40Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Nov 2025, 08:40
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
's updateReviewer Update
28 Nov 2025, 12:06Hi Vodacom, please stop playing games with me and decide if you want to connect me or refund me, I have zero patience left me because I've given you guys a month to resolve the issue but you guys still choose to make this a priority
I AM DONE DEALING WITH YOU.
I AM DONE DEALING WITH YOU.
's update28 Nov 2025, 12:06
Reviewer Update
Hi Vodacom, please stop playing games with me and decide if you want to connect me or refund me, I have zero patience left me because I've given you guys a month to resolve the issue but you guys still choose to make this a priority
I AM DONE DEALING WITH YOU.
I AM DONE DEALING WITH YOU.