MS
Marna S
1 reviews | Active since Feb 2023
29 Oct 2025, 12:35
Pathetic service
My fiber line has been down since Saturday. I have had no response and no one has been here to look at it or fix it. I work from home and cannot afford to be without network. All I keep hearing as that matter has been escalated.
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Vodacom's replyOfficial
29 Oct 2025, 13:15Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Oct 2025, 13:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team