VM
Vusi M

1 reviews | Active since Jan 2014

18 Aug 2022, 09:07

Pathetic serive

I understand my account is in arrears because of unemployment currently there's a global recession and price hikes everywhere, unemployment is 40% over 15 million people not working because of the global recession, Prime rate and Repo Rate went up in less than 2 Months, its really difficult to get around petrol is way too expensive. But Vodacom just decided to block my phone because of arrears and I'm currently financially not stable I will make a payment 27 August R 800 because i cannot afford R 3000 I want the CEO of Vodacom to know what they are doing is wrong. Mr. CEO kindly advise you people to unblock my phone immediately its unnecessary and abusive of power the law doesn't allow such, i contact (CRASA) said i must make an arrange with Vodacom but by law is not allowed CEO please advise you people to unblock my phone immediately

0
Replies (1)
Vodacom
Vodacom's reply18 Aug 2022, 09:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team