JS
Jaco S

1 reviews | Active since Sept 2015

04 Jul 2016, 07:57

Pathetic rude service and not honouring cancelation

<p>In May or April I phoned to cancel a contract when it ends. Well apparently I was **** to because when I phoned this morning my contract was still active and I got put thru to a rude woman who was so rude. Asked for a supervisors number and she just didn't respond from there and I had to listen to my own voice for 15mins before I put the phone down!!!!!</p> <p> </p> <p>Can somebody please contact me so that I can sort this out I am livid!!</p>

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Replies (1)
Vodacom
Vodacom's reply04 Jul 2016, 09:02
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team