Pathetic response to my hellopeter complaint

I logged a complaint on here yesterday, entitled 'Unfair Market Practice'. Looking at the the pathetic response I received, it is clear that the person who responded either did not look at my profile or is ***********.

The response from vodacom was a 1 liner sentence which made reference to my phone contract and not the data contract (the quote was attached to the email I sent to their head office complaints dept which I referenced in my previous comppaint with the reference number for that).

The level of service, or more appropriately lack thereof, is truly and utterly pathetic. I cannot wait to rid myself of vodacom.