HH
Heidi H
1 reviews | Active since Dec 2022
04 Jan 2023, 09:54
Pathetic repairs
Complaint logged but no response vodacom you have taken lack of customer service to a new level. I need to follow up all the time and you ask for the same thing every time which we provided. How long does a repair take 🤔 gosh no one knows the sla. Ombudsman here I come
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Replies (2)
Vodacom's replyOfficial
04 Jan 2023, 10:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jan 2023, 10:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
HH
Heidi H's updateReviewer Update
04 Jan 2023, 11:23This is the second automatedand email I have received and gosh still no response from The first rather send thank you for your email but we don't really care.
HH
Heidi H's update04 Jan 2023, 11:23
Reviewer Update
This is the second automatedand email I have received and gosh still no response from The first rather send thank you for your email but we don't really care.