Pathetic repair service

My phone's screen broke about 2 months ago. Sent in my phone for repairs and accepted the quote after a week. Supposedly they fixed the phone and sent it back to Wonderpark Vodacom branch. My phone was not fix in 1 months time... I made a complaint and they sent me to Hatfield branch which has a on site repair centre. Drove to Hatfield and booked in my phone. Accepted the quote immediately and waited them to repair my phone. (supposedly repair time is 48 hours) Waited a week for them to let me know there is no stock for my phone to be repaired, another 2 weeks went by and i finally can go and fetch my phone. Went to Vodacom and the phone was still not fixed. Huge communication gap between repairs and service. Been waiting 2 months for what? a broken phone <br> Please Help!!<br> <br>