BM
Babalwa M
1 reviews | Active since Jul 2023
27 Jul 2023, 12:40
Pathetic poor customer service
I took out contract with Vodacom on the 12/07/23 till date I have not had an active connection
No one bothers to contact me and inform me what is happening. Stories after stories everyday. No direct contact with Vumatel
I am so fed up with the poor service vodacom has lately its annoying. I wanted to cancel the contract no one wants to assist in cancellation
Would never recommend it to anyone. For your own sanity do not go with Vodacom Fibre pathetic service
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Replies (1)0
Replies (1)Vodacom's replyOfficial
27 Jul 2023, 14:04Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Jul 2023, 14:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
