BM
Babalwa M

1 reviews | Active since Jul 2023

27 Jul 2023, 12:40

Pathetic poor customer service

I took out contract with Vodacom on the 12/07/23 till date I have not had an active connection

No one bothers to contact me and inform me what is happening. Stories after stories everyday. No direct contact with Vumatel

I am so fed up with the poor service vodacom has lately its annoying. I wanted to cancel the contract no one wants to assist in cancellation

Would never recommend it to anyone. For your own sanity do not go with Vodacom Fibre pathetic service

0
Replies (1)
Vodacom
Vodacom's reply27 Jul 2023, 14:04
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details. 
 
Regards, 
 
Vodacom Consumer Website Team