pathetic policy and poor customer service

Vodacom is saying their turn around time for simply activating fiber line is 30 days , funny how they still debit you and you wait a full month for a simple activation... the other companies delivered , the modem in 24 hours and Clear access had a technician onsite in 24 hours also.... Vodacom the guy who knows how to shut your line off if not paid (in hours) needs 30 days to activate a line... pathetic and they say "its policy" how about if we don't pay you take 30 days to turn our line off... home affairs does I.DS faster that Vodacom activates a fiber line.

never mind Mbali who says there's no reference for the call , cant give me her surname or contact number... she says use the date and time and your cell number as a reference.

what am i paying for, why not return my money and debit when i have a line running , if you cant please cancel my subscription CLEAR ACCESS CAN DO IT IN A DAY!!!!!!