A.
Albertus .
1 reviews | Active since Mar 2021
05 Mar 2021, 16:45
PATHETIC, PATHETIC, PATHETIC SERVICE
My contract ended in December 2019. After I was told by the shop assistants that I can’t cancel it in store, I phoned Vodacom in April of 2020 to CANCEL the contract. After almost a YEAR they still did not cancel it. I phoned on the 4th of Feb 2021 and CANCELLED IT AGAIN!!! GUESS WHAT?!?!?! THEY BILLED ME AGAIN FOR MARCH! I WILL NOT PAY THIS CONTRACT ANY LONGER!!!! STOP THE CONTRACT VODACOM!!!!!!!!!!!
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Vodacom's replyOfficial
06 Mar 2021, 10:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Mar 2021, 10:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team