MS
Marc S

1 reviews | Active since Jul 2011

11 Feb 2022, 15:41

Pathetic, pathetic, pathetic, pathetic

I can not for the love of all that is holy, get to talk to a humanbeing and get help with my iMessage problem, I’ve suddenly got. I can get Apple in Greece and Albania in a blink to help me but cannot get my own carrier in South Africa to talk to me and help me!!! How uncustomer friendly can you get!!!!

0
Replies (6)
Vodacom
Vodacom's reply11 Feb 2022, 21:05
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
MS
Marc S's update12 Feb 2022, 05:33
Reviewer Update
Still waiting……….
MS
Marc S's update12 Feb 2022, 19:20
Reviewer Update
Still waiting………
MS
Marc S's update14 Feb 2022, 07:53
Reviewer Update
Still waiting …. Zero help!!!!!
MS
Marc S's update14 Feb 2022, 18:03
Reviewer Update
Still waiting to be contacted !!!
MS
Marc S's update21 Feb 2022, 21:45
Reviewer Update
Still no resolution!!!!!!